Refund Policy

1. Overview

At Skyline Vector, we offer a 30-day money-back guarantee on most of our services. If you're not satisfied with the quality of our work or if we fail to deliver as promised, we will refund your payment in full, minus any non-refundable third-party fees.

This policy is designed to give you confidence in your purchase while ensuring fairness for both parties.

2. Eligible Services

The following services are covered by our 30-day refund guarantee:

3. Non-Refundable Items

The following fees are not eligible for refund once paid:

• Government filing fees (state LLC registration, EIN application, etc.) — once submitted to the government agency
• Domain registration fees — once domain is registered with the registrar
• Virtual office setup fees — once the address is activated
• Services already delivered and accepted by the client
• Custom work completed per your specifications

We will always notify you before processing any non-refundable payment.

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact us via email at business@skylinevector.com or call +1 (415) 735-0973
2. Include your order number, service purchased, and reason for refund
3. Allow up to 2 business days for our team to review your request
4. If approved, you'll receive a confirmation email with next steps

Refund requests must be submitted within 30 days of your original purchase date.

5. Refund Processing Time

Once approved, refunds are processed as follows:

6. Exceptions

We reserve the right to deny refunds in the following circumstances:

• Refund request submitted after 30 days from purchase
• Client provided incorrect or incomplete information that delayed service
• Client changed requirements after work began
• Services were successfully delivered and no defects were reported
• Fraudulent or abusive refund requests

We evaluate each case individually and will provide a written explanation if a refund is denied.

7. Contact Us

If you have questions about this Refund Policy or need assistance with a refund request, please contact us: